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This Privacy Policy is provided by Bevywise Networks ("Bevywise", "we", "us", or "our") for the service CrystalMQ ("Service").
Bevywise is committed to safeguarding the privacy of our customers and users. We prioritize transparency and only collect information that is necessary for providing our services or conducting business transactions. We do not engage in advertising revenue, ensuring there is no conflict of interest between gathering customer information and compromising privacy.
This Privacy Policy applies solely to the CrystalMQ service. It encompasses all Crystal MQ-related web pages that link to it, as well as the services dedicated to CrystalMQ, and other third-party platforms used specifically for CrystalMQ. This policy does not apply to any other services offered by Bevywise that may have separate privacy policies.
We collect information about you under the following circumstances:
In addition to the above, we may use your information for:
Our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it.
Most of our collection and use of your information is based on legitimate interests, contractual necessity, or your consent where applicable. You have the right to withdraw consent and exercise other rights as described in this policy.
We respect your preferences regarding how your personal information is used.
Here are your choices:
We do not sell any personal information. We share your information only in the ways described in this Privacy Policy and only with parties who adopt appropriate confidentiality and security measures. Here’s how we handle sharing your information:
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. In certain situations, we may retain your information for longer periods as required or permitted by law. This includes maintaining suppression lists, preventing abuse, handling legal claims or proceedings, enforcing our agreements, and fulfilling tax, accounting, or other legal obligations. Once we no longer have a legitimate need to process your information, we will either delete it or anonymize it within our active databases. Additionally, we will securely store your information and isolate it from further processing on backup systems until it can be permanently deleted.
You may entrust information that you or your organization (“you”) control, to Bevywise in connection with the use of our CrystalMQ or for any technical support. This includes information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide service (if you are a processor). The data may either be stored on our servers when you use our service, or transferred or shared to us as part of a request for technical support or other services.
In order to provide service and technical support for our service, the technical team within the Bevywise group engages other group entities and third parties.
We may provide access to your service data to our employees and individuals who are independent contractors of the Bevywise group entities involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze, and resolve errors. We ensure that access by our employees to your service data is restricted to specific individuals and is logged and audited. Our employees will also have access to data that you knowingly share with us for technical support or to import data into our products or services. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the Bevywise group.
Other scenarios in which we may share information that is common to information covered under Parts I and II are described in Part III.
We hold the data in your account as long as you choose to use CrystalMQ Service. Once you terminate your CrystalMQ account, your data will eventually get deleted from the active database during the next clean-up. The data deleted from the active database will also be deleted from backups.
Our CrystalMQ service is not directed to individuals under 16. Bevywise does not knowingly collect personal information from children who are under 16 years of age for its own purposes. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to [email protected] with the details, and we will take the necessary steps to delete the information we hold about that child.
At Bevywise, we take data security very seriously. We have taken steps to implement appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to check our Security Policy or write to us at [email protected] with any questions.
We share your personal information and service data within the Bevywise Group for the purposes described above. By accessing CrystalMQ service or otherwise providing personal information or service data to us, you understand that the processing, transfer, and storage of your personal information or Service Data will be within the United States of America, the European Economic Area (EEA), and other countries where Bevywise operates. Such transfers are subject to appropriate data protection agreements such as a group company agreement that is based on the EU Commission’s Model Contractual Clauses for data processing activities to which GDPR applies.
We make every effort, including periodic reviews, to ensure that the personal information you provide is used in accordance with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, please contact us at [email protected]. We will address your concerns promptly and, if necessary, coordinate with the appropriate regulatory authorities to resolve your issues effectively.
We may modify this Privacy Policy at any time, and we will notify you of any changes through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, we will provide you with at least 30 days' advance notice via email to your primary email address. If you have not verified your email address, you may miss important notifications. If you believe that the updated Privacy Policy affects your rights regarding your use of our Service, you may terminate your use by notifying us via email within 30 days. Your continued use of our Service after the effective date of changes to the Privacy Policy will be considered your acceptance of the modified Privacy Policy. Minor changes to the Privacy Policy will not trigger email notifications. If you are concerned about how your personal information is used, you should periodically check our Privacy Policy at our CrystalMQ website.
We utilize Cookies to enhance your experience. Your acceptance implies our policy agreement. Your data is securely handled, and you can learn more about our commitment to data safety in our comprehensive Privacy Policy.